Employment Opportunities

Description

Position Summary: This position is responsible for serving as the technical advisor and primary point of contact on all NYSID janitorial and grounds maintenance service contracts.  Responsibilities include performing market research, including market comparables, and technical analysis in the contract administration process for these services.

Essential Functions, Responsibilities and Primary Duties:

• Serve as liaison between NYSID’s customers, Member Agencies and Corporate Partners on janitorial and grounds maintenance contracts.
• Initialize standards of competency for all member agencies and corporate partners engaging in janitorial and grounds maintenance services operationally and administratively. 
• Develop proposals for janitorial and grounds maintenance projects.
• Oversee implementation of developed proposals from initial discussions with customers through performance until termination or renewal of the contract. This is done through project plans, staffing plans, operations plans, and risk plans. 
• Review contract application packages for completeness (i.e. inclusion of cost analysis, equipment back-up documentation, supply lists, wage breakdowns, paid leave breakdown, overhead breakdown, etc.) and confirm reasonableness of inclusion
• Complete NYS or NYC procurement forms (i.e. Lobby Law 139, MWBE waivers, etc.), as needed.
• Provide NYSID executive management team with regular project status updates on major projects.
• Work with NYSID customers, member agencies and corporate partners to continually monitor all plans and troubleshoot project issues.
• Troubleshoot contract and performance issues and ensure all Scopes of Work are properly executed.
• Establish associated mitigation methods for each project.
• Other duties as assigned.
• Travel as required.

Qualifications: The requirements below are representative of the knowledge, skills and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree
• 5-7 years of work experience in managing janitorial operations.
• Technical knowledge of all aspects of janitorial and grounds maintenance service delivery.
• Strong communication, interpersonal and organizational skills.
• Proven analytical and problem-solving ability.
• Proficiency with various computer applications, databases, spreadsheets and other software packages associated with the janitorial and grounds maintenance industry.

Physical Requirements: The requirements below are representative of the knowledge, skills and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

Nature of job requires keyboard and mouse usage and sitting for long periods of time. May include walking around facilities. Must have visual acuity and hearing ability for communicating with others and gathering and accessing written and computerized information. Ability to travel and access any locations where company business is conducted.

Email cover letter, resume and salary requirements to administrator@nysid.org EOE.

Description

Position Summary: This position is responsible for providing full account management services to private sector customers. Assist Member Agencies and Corporate Partners with the development of NYSID member products and services in the private sector. Provide technical assistance to Member Agencies and Corporate Partners as required.  Assist the Director, Strategic Business Development with customer negotiations for both new and renewal business. Service assigned customer accounts with sales support, compliance, contract negotiations, inquiry response and Member Agency/Corporate Partner representation.

Essential Functions, Responsibilities and Primary Duties:

• Work with the Director, Strategic Business Development to cultivate relationships with private sector accounts to bring about closed sales.
• Work as part of a team to define the value-added proposition to private sector customers.
• Identify and develop new customers/markets for NYSID member products and services in the private sector.  
• Develop strong customer relationships, centered upon performance, quality, and ongoing communications.
• Manage assigned private sector customer accounts on a “full service” basis including project development services and customer relations.
• Under the direction of the Director, Strategic Business Development, assist with all customer negotiations for both new and renewal business.
• Work with multiple Member Agencies/Corporate Partners to offer full service contracts to customers that may include multiple service or product offerings, or locations.
• Identify individual and networked Member Agency/Corporate Partner capabilities in bringing new services or products to market.
• Represent NYSID members’ interests with customers.
• Other duties as assigned.
• Extensive travel and/or ability to work out of non-company offices required.

Qualifications:

The requirements below are representative of the knowledge, skills and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s Degree in Marketing, Business Administration, or related areas of study.
• Minimum of 7 years’ work experience in Sales, Marketing or a closely related field (rehabilitation industry and/or private sector sales experience preferred).
• Knowledge of and experience in brokering business relations between rehabilitation Member Agencies and customers helpful.
• Strong communication (verbal and written), interpersonal, organizational, sales and presentation skills.
• Ability to balance multiple, often conflicting priorities in order to achieve established goals.
• Ability to work independently.
• Experience with various computer software applications (spreadsheets, word processing, presentation and database), preferably Microsoft Office Suite.
• Valid and insurable New York State driver’s license

Physical Requirements and Working Conditions:

The requirements below are representative of the knowledge, skills and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Nature of job requires considerable travel within New York State. The position may require an individual to work out of his or her home and be able to travel to any location where company business is conducted. Must have visual acuity and hearing ability for communicating with others and gathering and accessing written and computerized information. Some CRT, keyboard, and mouse usage are required, as well as walking around facilities and sitting for long periods of time.

Email cover letter, resume and salary requirements to administrator@nysid.org EOE.