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November 21, 2011


We received the following commendation for Hudson River Services, the custodial division of NYSARC, Inc. NYC Chapter (AHRC):

'I was told that I have an opportunity to share with you my feelings about the quality of work performed by the custodial services group that maintains the MICSA offices at 330 West 34th St., in particular the work by the team led by Raymond Vincents, and I must say I am happy to have the opportunity.

I have been in this building working for MICSA since Feb. 2005, first on the fifth floor, then on the ninth for almost three years, and recently returned to the fifth. For all of that time the custodial staff have provided excellent service and responded to any and all requests, while also asking if they could provide any other services. All of my interactions with them have been pleasant, professional and enjoyable, and all of the interactions I have observed them having with other people and staff seem of the same high caliber.

In short, the staff has always provided excellent service with a positive, can-do spirit to all of their activities, which as you may know is a great addition to anyone's day.

If you have any questions or if there is anything else I can share, or if you would like to discuss this further please do not hesitate to contact me.

Brian Graham-Jones
Director, Office of Research, Analysis & Reporting (ORAR)
Medical Insurance & Community Services Administration (MICSA)
NYC Human Resources Administration (HRA)