Supervisor Boot Camp

Event Status: Registration Closed

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Presenter:

Elaine Angelo
Performance Consultant

A performance consultant with ProKnowledge, LLC, Elaine has 26 years of experience leading human resource and staff development initiatives in a variety of organizations, including Fortune 500, non-profits, member associations and family-owned businesses. She has developed and implemented programs that enhance employee engagement, promote internal advancement, build essential business and people skills, and recognize employee performance.

Through her experience with 13 mergers and acquisitions and three start-up ventures, she understands the development needs of employees who are challenged by an ever-changing landscape. In addition to the design, development and delivery of a wide span of professional development courses and HR topics, Elaine is an expert facilitator who shares her talents at team building sessions, retreats, conference workshops, professional panels, and executive coaching consultations.

Who Should Attend:

Management staff.
New or recently promoted supervisors. 

Session Objective:

This 1-day intensive program is designed to quickly equip new or recently promoted supervisors with the essential skills to manage themselves and their staff to peak performance.  Using exercises and case scenarios, the program places emphasis on the transition from individual contributor to management team member, including the following topics:

• Transitioning from Supervised to Supervisor
• Protecting 3 Key Stakeholders – Co-workers, Customers & Company
• Common Supervisor Traps
• Documenting Staff Performance
• Coaching, Counseling & Disciplinary Action conversations
• Conflict – Causes & Responses
• “I Statements” to Resolve Conflict
• Completing a Manager Action Plan (MAP) to share with your manager after the program