Training & Information Program (TIP)
Exploring Your Emotional Intelligence
Date: Thursday, 11/14/2019
Time: 9:00 am - 11:00 am
Region: Capital District
Location: NYSID, 11 Columbia Circle Drive, Albany, NY 12203
Event Status: Confirmed
A performance consultant with ProKnowledge, LLC, Elaine has 26 years of experience leading human resource and staff development initiatives in a variety of organizations, including Fortune 500, non-profits, member associations and family-owned businesses. She has developed and implemented programs that enhance employee engagement, promote internal advancement, build essential business and people skills, and recognize employee performance.
Through her experience with 13 mergers and acquisitions and three start-up ventures, she understands the development needs of employees who are challenged by an ever-changing landscape. In addition to the design, development and delivery of a wide span of professional development courses and HR topics, Elaine is an expert facilitator who shares her talents at team building sessions, retreats, conference workshops, professional panels, and executive coaching consultations.
Who Should Attend:
All staff levels, specifically anyone who is struggling with interpersonal effectiveness in the workplace.
At the end of this course, participants will be able to:
- Define Emotional Intelligence (EQ) and how it differs from IQ
- Explain the business case for understanding and improving your EQ
- Describe the four (4) EQ skills and how to enhance each effectively
Emotional Intelligence Skills
• Social Awareness
• Relationship Management
What is Emotional Intelligence?
• EQ vs. IQ
• EQ and Today’s Business Needs
• EQ Scores by Role