ISSA Fundamentals - Lunch and Learn

Event Status: Confirmed

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Presenter:

Brant Insero
Director of Education, Training

Director of Education, Training, Certifications and Standards for ISSA

Over 15 years of professional training on Jan/san, telecommunications, sales, leadership, management and business development

Manages the sales and development of education/certifications globally for ISSA

International Speaker 

Who Should Attend:

If your agency is involved in running a janitorial business, this training has something in it for you. Whether it be janitorial staff, supervisors, operations directors, billing, or HR, this comprehensive training will provide guidance on all aspects of the business.

Session Objective:

Join ISSA’s Director of Education, Training, Certification and Standards, Brant Insero for a journey through some of ISSA’s most powerful programs to help contract cleaning providers overcome their largest hurdles while differentiating themselves from the competition.

During our time together, Brant Insero will walk you through the following programs that ISSA provides industry professionals:

1. Cleaning Change Solutions – The seven steps of implementing long lasting change for all cleaning organizations.  During this part of the session, Brant will provide a tutorial of how to impact your bottom line through proper organizational change.
2. Cleaning Management Institute – CMI’s 60+ years of implementing education and certification for organizations worldwide.  We will go through the methods utilized by similar companies and understand how your team can become part of an elite line of industry professionals.  
3. Cleaning Industry Management Standard – CIMS is 11 years old and has had a powerful impact on contract cleaning companies.  While focused on the best cleaning companies in the world, CIMS has proven to reduce operating costs, increase employee retention and help cleaning contractors beat out the competition.  As part of the CIMS program, Insero will review the ISSA Certification Expert designation and how that program can help you achieve CIMS at a company level.

Each person will leave the session understanding the core fundamentals of the ISSA certification programs that allow cleaning contractors the ability to enhance their performance, as well as retain employees and customers.